What Our Clients Have to Say…
Don’t take our word for it. Here’s what our customers have to say about the Lone Star process.
They took our 1932 time warp house; small closed in rooms, no real family areas, no laundry room, formal dining room; and opened it up into this century. They stayed on budget with no pressure to spend more money. The only time we went past time schedule was when I did change orders. Everyone always returns my phone calls and emails almost instantly. I felt respected and listened to through the entire process.
Lone Star Building and Construction Services did an outstanding job on my kitchen/laundry room remodel. I live in a 1930s bungalow and they took the kitchen down to the studs. They were professional from start to finish, and I am thrilled with the results. Lone Star is a family-run business and a number of the contractors are long time employees of the company. As difficult as it is to turn a portion of your house over to strangers, Lone Star made the transition as smooth as possible, and I lived in my house during the construction. They do quality work and if something goes wrong, they fix it. They came in on budget, though I added about $10,000 in change orders along the way. I highly recommend Lone Stars Builders for your remodeling project.
I enlisted the services of Lone Star Building & Construction Services for 2 separate remodel/addition projects; a room expansion and new 2nd floor addition, and a complete (to the studs) bathroom remodel. Also, they replaced smaller windows in family room with a beautiful bay-type window, installed a window in my billiard room, and upgraded the shower in the master bath. What impressed me most, other than the excellent quality of work, was the attention to detail and true “customer satisfaction” ethic displayed not only by Wayne and Lou Ball, but also by the workers on the jobsite and Tamie and the rest of the office personnel. The projects were fully explained, my questions answered, and I received a finished product I had hoped for. Would definitely highly recommend Lone Star Building & Construction Services, Inc. to anyone looking for major/minor remodeling projects.
We added a 2nd floor to our 1940s home, and largely remodeled the downstairs. Lone Star was largely on time (a week or two late on a 7 month project) and on budget (less than 2% over)! They were extremely professional and detail-oriented, and were open and honest in their communication. We are very happy with the finished product, and cannot say enough good things about them!
We had not undertaken a project of this scale before, and didn’t even know what questions we should be asking or what details we should pay attention to. Lone Star did the work for us, ensuring the quality and style of the addition / remodel matched the existing house. We are thrilled with the outcome. And as we have many friends whose projects ran long and/or over budget, we are very glad we chose Lone Star.
After a friend had Lone Star Building & Construction remodel her kitchen and I saw their work, I contracted with them to remodel my kitchen and 3 bathrooms. They and their contractors did an outstanding job. By remodeling the bathrooms, they worked in different parts of the house. They were easy to work with and encouraged good communications between myself and their staff. My two dogs and I continued to live upstairs and at times I am sure we were in their way, but they just worked around us.
They completed the job on the agreed upon time frame and within budget.
Tami did a great job of keeping me on schedule in making decisions so that I did not hold up any part of the project. They far exceeded my expectations of remodeling contractors.
Lone Star Building & Construction Services Inc. is by far the most professional home contractor I have encountered in Houston during the last 16 years. I have previously used other contractors for a complete bathroom remodel and the building of a guest cottage, yet neither firm could deliver the outstanding service and quality of work that LSBC delivered on my recent room addition and remodeling project. Wayne, Lou, Danielle and Tamie are not just family members but an amazing team that delivers prompt customer service that begins at your initial consultation phone call.
Unfortunately LSBC had to rebuild their own offices due to fire damage during my remodel; however, this did not affect my project which was completed on time. In addition, all workers affiliated with the project were very nice and pleasant to work with. On my former street in the Southgate neighborhood in Houston, my family was one of three clients who have used or are currently using LSBC for remodeling projects. This fact, alone, attests for their reputation and quality of work. When I received a survey from LSBC that asks “How We Can Serve You Better” I could not merely write a few short notes, but felt compelled to write a letter to future customers.